LAST REVISION: 04 November, 2021

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Grapdes Partners Private Limited respects your privacy and is committed to protecting the personal information of its users (each, a "User"). We believe that you have a right to know our practices regarding the information we may collect when you visit and/or use our website. This Privacy Policy governs the manner in which Grapdes Partners Private Limited (“Grapdes”) collects, uses, maintains and discloses information collected from users of the Grapdes.com website ("Site"). This privacy policy applies to the Site and all services and products offered by Grapdes. By accessing and/or using the Site and its related sites, applications, services, goods you consent to the terms and conditions of this privacy policy, including our collection, use, disclosure, processing and retention of your personal information. You can also learn how to limit the sharing of information in this policy.

 

I. PERSONAL IDENTIFICATION INFORMATION

 

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

 

II. NON-PERSONAL IDENTIFICATION INFORMATION

 

We may collect non-personal identification information about Users whenever they interact with our Site. The non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the internet service providers' utilized and other similar information.

 

III. WEB BROWSER COOKIES

 

Our Site may use "cookies" to enhance User experience. Users' web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. The User may choose to set their web browser to refuse cookies or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

 

IV. HOW WE USE COLLECTED INFORMATION

 

Grapdes may collect and use Users’ personal information for the following purposes:

(a) To improve customer service - Information you provide helps us respond to your customer service requests and support needs more efficiently.

(b) To personalize user experience - We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.

(c) To improve our Site - We may use feedback you provide to improve our products and services.

(d) To run a promotion, contest, survey or other Site feature - To send Users information they agreed to receive about topics we think will be of interest to them.

(f) To send periodic emails - We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, they can send us an email to legal@grapdes.com, with the subject line: “Opt-Out”.

 

V. HOW WE PROTECT YOUR INFORMATION

 

We take great care in maintaining the security of the Site and your information and in preventing unauthorized access to it through industry standard technologies and internal procedures. However, we do not guarantee that unauthorized access will never occur.

 

VI. SHARING YOUR PERSONAL INFORMATION

 

We may use third-party service providers to help us operate our business and the Site or administer activities on our behalfs, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

We may provide your personal details to third parties, only in order to operate the Site, and prevent fraud and illegal activities, as detailed below:

• to service providers for the purpose of opening, operating and servicing your account (example - payment vendors, CRM systems, mailing systems or technical consultants);

• to respond to a subpoena or court order, judicial process or to regulatory authorities; and

• to protect against fraud, unauthorized transactions (such as money laundering), claims or other liabilities.

 

VII. GOOGLE ADSENSE

 

Some of the ads may be served by Google. Google's use of the DART cookie enables it to serve ads to Users based on their visit to our Site and other sites on the Internet. DART uses "non-personally identifiable information" and does NOT track personal information about you, such as your name, email address, physical address, etc. You may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy at https://policies.google.com/technologies/ads.

 

VIII. THIRD PARTY SITES

 

While using the Site you may encounter links to third party websites. Grapdes is not responsible for these sites and has no responsibility or liability whatsoever with regard to privacy matters or any other legal matter with respect to such sites. We encourage you to carefully read the privacy policies and the terms of use or service of such websites. Our terms of service and our privacy policy apply only to information collected by us.

 

IX. CHILDREN'S ONLINE PRIVACY PROTECTION

 

Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our Site from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.

 

X. CHANGES TO THIS PRIVACY POLICY

 

Grapdes have the discretion to update this privacy policy at any time. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

 

XI. CORPORATE CHANGE

 

In the event we go through a business transition such as a merger, acquisition, bankruptcy, or sale of all or a portion of our assets, your information may be among the assets transferred.

 

XII. CONTACT US

 

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at legal@grapdes.com, with the subject line: “Privacy Policy Enquiry”, and we will make an effort to reply within a reasonable timeframe.